The switch has a small metal tab on it that pushes up against the switch itself when the print head is closed. Is the metal tab still present? If it is, gently push on it with your finger toward the wall of the printer. Does the printer go on line? If it does, your switch is still good. If the printer goes on line, then you are good to go. The one that usually is the source of the 'head open' error is located on the pinch roller assembly, and is activated by the black lever on the right side wall of the printer.
Make sure that this lever is up in a 2 o'clock position rather than down a four o'clock position. The SG error indicates that the printer has received incorrect graphical information. The error is typically associated with newly installed Windows drivers. Some applications, however, have difficulty doing the compression.
To get around this problem, it is necessary to make a change to the Windows driver settings. Locate the TEC printer driver and right click on it. Select one of the following:. I am able to print labels on my Toshiba TEC printer, but the printing is too light or too dark. Any suggestions? There are a number of factors that control overall print quality. Here are a few ideas to consider:.
The ribbon should be compatible with the labels or tags that are being printed. The effective bonding temperature of ribbons varies according to their chemical composition, and so their ability to bond or adhere to different types of surfaces also varies.
Check the darkness or temperature setting in your software. If you are using a Windows driver, you may also need to check the temperature settings there as well. The default darkness for Toshiba TEC printers is 'zero', which in this case defines average darkness under typical print conditions. Back to Printing Difficulties.
My labels seem to be sliding off to the left or the right , instead of running straight. Why would this be? Incorrect label tracking is generally the result of poor alignment of the labels themselves. This problem can occur for a number of reasons:. Failure to center a roll of labels on the supply holder. Printers with self-centering media supply holders usually do not present a problem here, unless the supply spindle has been damaged in some way.
Otherwise, on printers without the self-centering guides, make sure that the labels are centered on the spindle. Sliding of the label roll on the supply holder. This problem generally comes up if the external supply holder pieces are broken, missing, or installed too loosely. Improper alignment of the media guides or failure to use them. Some of these problems are not easy to fix on site.
If you are having label tracking problems, call Century's Technical Support Department for assistance. Certain parts of my label do not seem to be printing. Printing voids can arise from a number of causes.
Here are some things to consider:. These drivers are only for use with Toshiba Tec Barcode Printers. Toshiba Tec and its subsidiaries cannot take any responsibility for damage caused by the use of these drivers. You must confirm that you download the correct file for your printer.
The Japanese and Chinese versions of drivers require models for Asian. They will not work in the standard printer model when the built-in Japanese and Chinese fonts are selected. Please Select Driver Type. Microsoft Access was reporting wrong paper names when custom stocks are defined in driver. Add a line stating the requirements needed for asian fonts to be printed correctly by the driver.
Cutter functionality corrected for printing from Windows applications and cutter set to cut every n labels. Solved problem with multi-thread printing sometimes the stream is not correct. Internal counter can be used now also on barcode elements for Toshiba TEC printer language. Supply command had wrong syntax, so printer went into error state.
Latest Toshiba printers B-EX series have additional supply option. All the drivers are now digitaly signed to allow installation on Windows 8. In some rare cases driver crashed when printing a Code barcode. Maximum expansion for QR barcode is greater then 10 which was previous limitation. Fixed occasional Spooler crash when printing Word document with very long filename. Port monitor now reconnectes to printer after lost connection.
Numeric GS1Databar barcode types no longer have data size requirements. Additional sensor type option is supported: Reflective manual threshold. Driver update didn't preserve settings for all installed printers. In some case of printing big graphics color on bit OS for example the graphic elements could be missing. Obsolete monitor. Removed warning message for special ports, when installing printer driver with Printer Installation Wizard. Spooler crash when changing printer port while printing was fixed.
Printer ports are now properly shown in Options dialog. Czech, Lithuanian and Ukrainian languages are now supported also in all NiceDrivers. PrnInst utility was updated so that long INF file structure is supported.
When trying to preinstall drivers on Windows 7, user got an "Environment incorrect" error message. Fixed issue with labels designed wider then maximum print width which could cause printer to print graphics incorrectly. YOffset did not work OK when it was used continuous paper type. Fixed problem with barcode Code39 when exporting to keyboard. Negative offset values are now sent correctly for TSC printer models.
There is one additional button Run as administrator on the printer's language dialog when current user has insufficient rights to change dialog's language. Fixed occasional driver crash when printing extremely large graphics. Correction on Advanced tab dialog for Chinese language.
Offsets sent in mm will not be sent as they were entered in driver interface. Partial Cut option was not stored on Advenced setup dialog. Uninstall of printer with Printer Install Wizard did not work on Windows x64 system. Export to printer functionality is added for TSPL printers.
Build number is now part of version information in About dialog. Printing process was stopped during heavy duty printing. PrnInst showed login window, even if the user running the application was administrator. Numbering of elements was not correct when RFID elements were encoded on label. Postnet barcode fonts can no longer have their width changed. Rfid setup and tag position settings removed from the stream send to the printer.
Partial cut option is enabled on some TSPL models. Fixed labeling software crash when turning off "Use Advanced printer driver interface". Electonic Article Survailance was always disabled on Rfid printers. Fixed printing of Datamatrix and QR barcode font with more then character data. Privacy settings. Experience cookies. Accept Reject. Analytical cookies. Marketing cookies. Close notification, I allow the use of my data for all the purposes listed above.
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